Overview
Mautic and Mailchimp represent opposite ends of the email marketing spectrum. Mautic is an open-source marketing automation platform you host yourself. Mailchimp is the industry-standard SaaS platform used by millions. See our detailed Mailchimp comparison for more alternatives.
The Fundamental Tradeoff
This comparison comes down to control vs convenience. Mautic gives you complete ownership of your data, unlimited contacts, and full customization ability. In exchange, you handle hosting, maintenance, security updates, and deliverability configuration. Mailchimp handles everything for you but charges based on contacts and keeps your data on their servers.
When Mautic Makes Sense
Mautic shines when you have technical resources and large contact lists. If you are paying $500+/month to Mailchimp and have a developer who can manage infrastructure, Mautic can dramatically reduce costs. It is also the choice for organizations with data sovereignty requirements, since your data stays on your own servers.
When Mailchimp Makes Sense
Mailchimp wins when you want to focus on marketing, not infrastructure. You can be sending emails within minutes of signing up. The interface is polished, deliverability is handled for you, and there is no server maintenance to worry about. For most small to medium businesses, this convenience is worth the per-contact pricing.
The Hidden Costs of "Free"
Mautic is free to download, but that does not mean it is free to run. You need: hosting ($20-200+/month depending on scale), email sending service like Amazon SES or Mailgun (adds up at volume), SSL certificate, time for setup and ongoing maintenance, and expertise to handle issues. Be realistic about these costs before committing.
For SaaS Companies
If you run a SaaS business, neither platform is ideal. Mailchimp lacks Stripe integration, and Mautic requires significant work to set up payment-triggered automations. Sequenzy offers native Stripe integration with simpler pricing than Mailchimp and none of Mautic's maintenance burden. Check our pricing page for details.