Overview
Omnisend and Brevo both offer multichannel marketing, but with different focus areas. Omnisend specializes in e-commerce with deep Shopify integration and product-focused features. Brevo is a budget-friendly all-in-one with email, SMS, WhatsApp, chat, and CRM.
The 5x pricing difference makes this an important comparison for e-commerce businesses.
E-commerce Specialization
Omnisend is built for online stores. Product pickers, recommendations, abandoned cart optimization, and back-in-stock alerts work out of the box. The Shopify and WooCommerce integrations are deep and well-maintained.
Brevo can connect to e-commerce platforms, but it is general purpose. You get basic integrations without the specialized features that drive e-commerce revenue.
Pricing Model Difference
This is the biggest difference. Brevo charges per email sent with unlimited contacts. Omnisend charges per contact.
At 10,000 contacts, Omnisend costs $132/month. Brevo costs $25/month for 20,000 emails. If you send fewer than 2 emails per contact monthly on average, Brevo is dramatically cheaper.
For businesses with large lists but moderate sending, Brevo's model saves thousands per year.
Multichannel Comparison
Both platforms offer SMS marketing with similar capabilities. Brevo adds WhatsApp campaigns and live chat. Omnisend adds web push notifications.
Choose based on which channels matter. Brevo for WhatsApp and chat. Omnisend for push notifications. Both cover email and SMS well.
Additional Features
Brevo includes a sales CRM with pipeline management. Omnisend has basic contact management. For businesses needing sales tools integrated with marketing, Brevo offers more.
Brevo also has proper transactional email built in. Omnisend's transactional capabilities are limited. If you need password resets and order confirmations alongside marketing, Brevo is more complete.
When Each Platform Shines
Choose Omnisend when: You run a Shopify or WooCommerce store. Product recommendations and push notifications matter. You want e-commerce optimized automation. Budget is not the primary constraint.
Choose Brevo when: Budget matters most. You have a large list but send moderately. WhatsApp and chat are important. You need transactional email and CRM together.
For SaaS Companies
Neither platform is built for SaaS. Omnisend is e-commerce only. Brevo is versatile but lacks SaaS features. For Stripe integration and subscription-aware automation, consider Sequenzy at $49/month.