Overview
Sender and Drip serve e-commerce stores at different price points and sophistication levels. Sender is budget-friendly with 1600+ templates, SMS marketing, and solid e-commerce integrations. Drip is a dedicated e-commerce CRM with advanced automation and behavioral segmentation.
The Price Gap
The difference is significant: Sender costs ~$50/month at 10k subscribers vs Drip's $184/month. That's about 73% savings. Plus Sender includes SMS marketing - Drip discontinued SMS for new customers. The question is whether Drip's advanced features justify the premium.
Where Drip Excels
E-commerce sophistication is Drip's strength. Advanced behavioral segmentation lets you target customers based on detailed purchase history and browsing patterns. Revenue tracking shows exactly which campaigns drive sales. Automation workflows are more powerful with complex branching logic.
Drip is a CRM first, email tool second. For data-driven e-commerce marketers who want to optimize every campaign for revenue, Drip's depth matters.
Where Sender Excels
Value is Sender's superpower. 73% savings is substantial for businesses watching costs. SMS marketing is included - critical for order notifications, cart recovery, and promotions. 1600+ templates provide extensive starting points.
Sender covers e-commerce fundamentals well: abandoned cart flows, welcome sequences, product recommendations, and Shopify/WooCommerce integrations. For stores with straightforward needs, Sender delivers the essentials.
SMS Marketing
Sender includes SMS marketing. Drip discontinued SMS for new customers - a significant gap. If omnichannel marketing with both email and SMS matters to your store, Sender is the only choice between these two.
For SaaS Companies
Neither Sender nor Drip is built for SaaS. Both focus on e-commerce with cart abandonment and product-based workflows. SaaS companies needing Stripe integration and subscription-based automation should consider Sequenzy instead.
Making the Choice
Choose Sender for budget value with SMS - solid e-commerce email at a fraction of Drip's price. Choose Drip for sophisticated e-commerce automation and CRM capabilities - worth the premium if you'll use advanced behavioral segmentation and revenue tracking.