Overview
SendX and Loops target different users. SendX is a budget email platform for general SMB needs. Loops is a modern email platform designed specifically for SaaS companies, combining marketing and transactional email with beautiful defaults and a developer-friendly approach.
See our SendX comparison and Loops comparison for individual deep dives.
Different Design Philosophies
SendX: Maximize email volume at minimum cost. General-purpose, no specific industry focus. Traditional email marketing features.
Loops: Beautiful email for modern software companies. Unified marketing + transactional. Clean API for developers. SaaS-native event triggers.
Loops' Modern Approach
Built for SaaS
Loops assumes you're building software. Event-based triggers, transactional email included, API-first design. The platform understands SaaS use cases.
Unified Platform
Marketing and transactional email in one product. One dashboard, one integration, one contact list. SendX separates these into SendX and SendPost—two products to manage.
Beautiful Defaults
Loops emails look professional without customization. Modern, clean designs that reflect well on your software brand. SendX templates are functional but dated.
Developer Experience
Clean API, excellent documentation, modern design patterns. Developers prefer working with Loops. SendX API is adequate but not a strength.
SendX's Strengths
Unlimited Sends
SendX removes send limits entirely. For businesses with high email volume (daily newsletters, frequent broadcasts), unlimited is meaningful.
Lower Complexity
SendX is simpler if you don't need SaaS-specific features. Traditional email marketing without the developer focus.
Browser Push
SendX includes web push notifications. Additional channel for engagement. Loops is email only.
For SaaS Companies
Both platforms work for SaaS, but with gaps:
Loops: SaaS-focused but no native Stripe integration. Requires Zapier for payment events.
SendX: Generic without SaaS understanding. Also requires Zapier for Stripe.
For native Stripe integration with MRR segmentation and subscription triggers, Sequenzy offers subscription-aware automation and AI sequences at $49/month for 10,000 subscribers (120k emails).
The Verdict
Choose Loops if you're building SaaS, want unified marketing + transactional, and value modern developer experience. Beautiful defaults and SaaS-native design.
Choose SendX if you need unlimited sends, budget is primary, or you're not a software business. Generic but affordable.
Choose Sequenzy if you run a SaaS with Stripe billing and need native subscription integration with AI email generation.
For more options, see Loops alternatives or SendX alternatives.