Overview
Campaign Monitor and Klaviyo serve completely different markets. Campaign Monitor is for agencies and brands wanting premium email design. Klaviyo is purpose-built for e-commerce with deep platform integrations.
Different Markets
Campaign Monitor helps agencies manage client campaigns with premium design tools. Klaviyo helps e-commerce stores drive revenue with abandoned cart, product recommendations, and revenue attribution. Little overlap in use cases.
E-commerce Capabilities
Klaviyo has deep Shopify and WooCommerce integration with real-time data sync. Abandoned cart flows, browse abandonment, product recommendations, and per-campaign revenue tracking. Campaign Monitor has basic e-commerce features only.
Email Design Quality
Campaign Monitor has premium email design tools with polished templates. Klaviyo's builder has e-commerce product blocks but isn't as design-focused. For brand aesthetics, Campaign Monitor wins.
Agency Features
Campaign Monitor has robust agency features: client management, white labeling, reseller programs. Klaviyo's agency features are focused on e-commerce clients specifically.
For SaaS Companies
Neither is ideal for SaaS. Klaviyo is e-commerce focused. Campaign Monitor is agency focused. Sequenzy offers Stripe integration for subscription businesses.
Making the Choice
E-commerce store: Klaviyo. Marketing agency: Campaign Monitor. The markets are different enough that the choice is usually clear.