Overview
Klaviyo and Moosend sit at opposite ends of the email marketing price spectrum. Klaviyo is the premium choice for e-commerce with sophisticated features and pricing to match. Moosend is the budget option that delivers solid basics at a fraction of the cost. See our detailed Klaviyo comparison and Moosend comparison.
Premium vs Budget
Klaviyo costs $150/month at 10k subscribers. Moosend costs $32/month. That is nearly 5x more for Klaviyo. The question is whether the extra features justify that premium.
For e-commerce businesses generating significant revenue from email, Klaviyo's advanced features often pay for themselves. For businesses with simpler needs, Moosend's savings add up substantially over time.
E-commerce Capabilities
Klaviyo is built for e-commerce. Deep Shopify integration, predictive analytics, CLV tracking, and product recommendations are core features. Every aspect of the platform is designed to help online stores maximize email revenue.
Moosend handles basic e-commerce. It integrates with Shopify and can send abandoned cart emails. But it lacks the depth of features that make Klaviyo so effective for online stores.
What Moosend Does Well
Moosend covers email marketing basics effectively. The visual email builder is good. Automation handles common workflows. Landing pages are included. Deliverability is reliable. For the price, it offers solid value.
The platform has been around since 2011 and is now owned by Sitecore, providing stability and continued development. For businesses that need reliable email marketing without advanced features, Moosend delivers.
What You Give Up
Choosing Moosend over Klaviyo means giving up: predictive analytics, browse abandonment, advanced product recommendations, native SMS, deep behavioral segmentation, and sophisticated revenue attribution.
For some businesses, these features are nice-to-have. For serious e-commerce operations, they drive meaningful additional revenue.
The Verdict
Choose Klaviyo if you run an e-commerce store and want the best tools available. The investment typically pays off through higher email revenue.
Choose Moosend if you need solid email marketing on a tight budget. It handles the basics well and the price difference is substantial.
For SaaS Companies
Neither is ideal for SaaS. Klaviyo is e-commerce focused. Moosend is basic email. Sequenzy is built specifically for SaaS with Stripe integration, subscription-aware automation, and pricing that sits between these two with features designed for software businesses.