Overview
Omnisend and Constant Contact represent different eras of email marketing. Omnisend is a modern e-commerce specialist. Constant Contact is an established platform since 1995 with traditional features.
E-commerce Capabilities
Omnisend excels at e-commerce. Deep Shopify integration, abandoned cart flows, browse abandonment, SMS marketing, and push notifications. Constant Contact has basic e-commerce features but isn't specialized.
Traditional Features
Constant Contact has event marketing with registration and ticketing, surveys, and full phone support. These features matter for traditional SMBs running events and wanting hands-on help.
Support Difference
Constant Contact offers phone support - you can call someone. Omnisend has email and chat. For businesses wanting phone access, Constant Contact delivers.
Modern vs Traditional
Omnisend feels modern with omnichannel capabilities and sophisticated automation. Constant Contact's interface and features show their age. For modern e-commerce, Omnisend is superior.
For SaaS Companies
Neither is built for SaaS. Both focus on e-commerce or general marketing. Sequenzy offers Stripe integration for subscription businesses.
Making the Choice
Choose Omnisend for e-commerce. Choose Constant Contact for traditional SMBs wanting events and phone support.