Overview
Campaign Monitor and Constant Contact are established email platforms serving different needs. Campaign Monitor emphasizes design and agency workflows. Constant Contact is a traditional platform with event marketing and strong support.
Design Quality
Campaign Monitor has premium email design tools. Their templates are polished and the builder is more flexible. Constant Contact's templates feel dated in comparison. For brand-focused email design, Campaign Monitor wins.
Event Marketing
Constant Contact has built-in event marketing with registration and ticketing. Campaign Monitor has no event features. For organizations running events, this is a significant advantage.
Support Difference
Constant Contact offers full phone support—you can call someone. Campaign Monitor has limited phone support. For businesses wanting hands-on help, Constant Contact delivers.
Agency Features
Campaign Monitor has robust agency features: client management, white labeling, reseller programs. Constant Contact lacks these. For agencies, Campaign Monitor is the better choice.
For SaaS Companies
Neither is ideal for SaaS. Both lack Stripe integration and modern SaaS features. Sequenzy offers Stripe integration for subscription businesses.
Making the Choice
Choose Campaign Monitor for premium email design and agency features. Choose Constant Contact for traditional SMB features, events, and phone support.